Terms and Conditions
Bazaarica Kozmetik is a company based in Turkiye that aims at marketing vitamins, dermo-cosmetics, personal hygiene and perfumery.
These General Terms and Conditions and Use are applied to all visitors of the bazaarica.com website as well as any business transactions through this online store.
The website navigation and purchase of any product in bazaarica.com web site imply acceptance of all the following points.
Bazaarica.com reserves the right to change these conditions without notice, and any changes will be published in bazaarica.com.
Our physical company address is as follows:
| Bazaari̇ca Kozmeti̇k İç Ve Diş Ti̇caret Li̇mi̇ted Şi̇rketi̇ |
| Ihlamurkuyu Mah. Gümüşsuyu Cad. Ağaoğlu My Town Anemon A2 Blok No: 8/30 Postal Code: 34771 |
| Ümrani̇ye/İstanbul/Turkiye |
| Mersi̇s:0160176800200001 |
Personal Data Protection
Bazaarica.com ensures complete confidentiality of all data provided. Our store has a single view and facilitates the customer experience, which has fast access to all products, place orders and receives communications on beauty programs, promotions or any other relevant content for visitors.
The customer may, at any time, request the cancellation of the newsletter subscription by simply filling out the contact form with their details (name and email) stating “I do not wish to receive further communications from Bazaarica.com”.
At any time you can access your account and change your personal data.
Freight Exchange
Aramex, DHL; varying according to the weight of the items. The freight is calculated automatically on the site.
The Possibility Of Supervision And Taxation Of Goods
For the Orders which are sent by DHL, The amount of tax levied is the customer’s responsibility. If the order is inspected by the IRS, the value of the import tax can be applied on the value of the products plus the cost of shipping.
For the Orders which are sent by Aramex, The amount of tax levied is the Bazaarica Kozmetik responsibility.
Bazaarica Kozmetik uses different Carriers for Different Countries.
DHL is used as shipping company for the following countries:
Austria, Belgium, Bosnia and Herzegovina, Croatia, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom
Aramex is used as shipping company for the following countries:
Egypt, Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates
Delivery time
The post office does not allow to schedule a specific time for delivery of your order, so it is important to mention a correct delivery address open to reception during working hours, for example, your workplace.
- Orders are posted in DHL or Aramex within 3 business days after payment confirmation.
- This period may be changed if there is no momentary availability of one or more custom products. If any product is unavailable, the customer will be contacted and informed of the deadline for restocking.
- If you do not want to wait for the missing product (s) replacement, you can choose one or more substitutes or cancel the order(s).
- In case of replacement of the product (s), must be made a hit value.
- If you want to cancel the order, the remaining order will be sent immediately and the value of the product(s) canceled is returned to the client.
Bazaarica.com make shipments to the whole world through DHL and Aramex
The order delivery can take between 4 to 15 working days after dispatch, depending on the destination country and the shipping method.
After shipping, the estimated delivery time for DHL Express Service is:
EU: 1 to 4 workdays Outside EU: 2 to 7 workdays
After shipping, the estimated delivery time for Aramex for Gulf Countries: 4 to 7 working days
Delivery times may vary in certain exceptional periods of increased flow (examples: Eid Ramadan, Eid Sacrifice, Bank Holidays and holiday). We suggest that you should anticipate your purchases in order to receive all orders with no problems.
Tracking
In Bazaarica.com you always know where the products ordered are.
All orders sent by Bazaarica.com have a tracking code associated, sent by email as soon as your order is shipped by mail.
Entry Clearance In The Destination Country
All products and brands available in bazaarica.com have marketing authorization and consumption in Turkiye and are themselves covered by the regulations. It is the customer’s responsibility to confirm that in your country there is any law to prevent the importation and consumption of any product or substance contained in them.
In cases where it is forbidden entry of the products, various situations can occur:
- When the product is returned automatically as soon as it arrives at the destination country’s customs, because it had no authorization to enter, the return of the value of products will be done in a discount voucher, minus the value of transport costs and any taxes or customs costs associated with the return;
- In shipment by express mail, returns for no authorization to enter the country of destination involves charging the customer for the transport costs to the origin as well as all import and customs clearance costs associated with the return.
The customer will receive a voucher with the value of the products, minus the total costs for the return.
We will always try to question the customer about the preference between the return of the products or the abandonment of goods and consequent destruction. In some destinations, this is not possible because the order is instantly and automatically return to the sender. In these cases, the customer will be responsible for the full cost of returning.
Return and Refund Policy
In bazaarica.com, due to the high international shipping costs, we do not accept return of the items.
Instead, in case customer proves the problem(broken or harmed packages, wrong product sent etc) we give two options to our customers within the 15 days after their items are delivered to them
1- Refund the money which they send
2- Resending the products
Option1 – Refund the Money which they paid
When customer proves the harmed packages or wrong product send with the clear picture or videos, and ask refunding from bazaarica.com, as bazaarica.com we do ensure completion of refunding their payment within 5 working days max.
When we complete pay back progress, we do inform our customers via email or via WhatsApp message by sending bank pay back screenshot.
For any problem for payment progress, you can be in touch with us from the following WhatsApp link: https://web.whatsapp.com/send?phone=905525817794
For the pay back progress, bazaarica.com ensures not to cut any amount from the original amount which customers paid and makes pay back for the whole amount.
Option2 – Resending the Products
When customer proves the harmed packages or wrong product send with the clear picture or videos, and ask bazaarica.com to re-sending the item(s), as bazaarica.com we do ensure completion of re-sending the problematic/wrong item within 5 working days max without asking any additional fee. Within this 5 working days bazaarica.com submits the product(s) to shipping company for delivery to our customers.
When we submit the resending item(s), we do inform our customers via email or via WhatsApp message by sending tracking link of the resending package.
For any problem for resending progress, you can be in touch with us from the following WhatsApp link: https://web.whatsapp.com/send?phone=905525817794