Return and Refund Policy
Updated: 5 October 2026
Because international shipping costs are high, Bazaarica Cosmetic does not accept returns. If your parcel arrives damaged or you receive the wrong item, you can choose one of the two options below within 14 days of delivery.
Damaged parcel or wrong item
Option 1: Full refund
- Send us clear photos or videos of the damaged parcel or the wrong item and request a refund.
- We refund the full amount you paid, with no deductions, within 5 working days.
- When the refund is complete, we notify you by email or WhatsApp and send you a screenshot of the bank transfer.
Option 2: Free resend
- Request a resend of the damaged or wrong item.
- Within 5 working days we hand the product(s) to the shipping company, at no additional cost to you.
Contact
For any question about a refund or a resend, contact us on WhatsApp.
Summary
No returns. For a damaged parcel or a wrong item: a full refund or a free resend, requested within 14 days of delivery and completed within 5 working days.